Privacy Policy

111bid Privacy Policy — How We Keep Your Information Safe

At 111bid, your privacy is our top priority. This policy explains in detail how your personal information is collected, stored, and protected.

Last Updated: January 2026

1 Introduction

Welcome to 111bid. As a trusted online betting and casino platform in Bangladesh, protecting the privacy of our users is a core part of our responsibility. This Privacy Policy explains how 111bid collects your personal information, how it is used, how long it is retained, and how it is kept secure.

This Privacy Policy applies whenever you use the 111bid website or app — whether you are browsing, creating an account, making a deposit, or placing a bet. Use of 111bid services is not possible without accepting this policy.

We always aim to present information in clear, plain language so you know exactly what is being done with your data. If you have any questions, our support team is always ready to help.

This Privacy Policy should be read alongside 111bid's Terms and Conditions. Both documents complement each other.

2 What Information We Collect

111bid collects several types of information — some you provide directly, and some is collected automatically. A full breakdown is listed below:

Data Type Example Collection Method
Identity Information Full name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration & Profile Updates
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Deposit & Withdrawal Process
Identity Verification Documents Copies of NID card, passport, or driving licence KYC Verification Process
Device & Browsing Information IP address, browser type, operating system Automated Logging
Gaming Behavior Data Betting history, preferred games, deposit/winnings amount Platform Operations
Communication Records Live chat logs, email messages Conversations with the support team

We only collect information that is necessary to operate our services and meet legal obligations. We make a conscious effort to avoid collecting data beyond what is needed.

3 How Your Data Is Used

111bid uses your information only for specific, legitimate purposes. The main use cases are outlined below:

  • Account Management: Identity information is used for registration, login verification, and profile updates.
  • Payment Processing: Financial information is used to process deposits and withdrawals and to detect fraud.
  • KYC & Age Verification: Identity verification is carried out to prevent minors from accessing the platform and to meet legal requirements.
  • Security Monitoring: Unusual login attempts or suspicious activity are detected to keep your account secure.
  • Responsible Gaming: Excessive gaming behaviour is detected and, where necessary, warnings or limits are applied.
  • Customer Support: Your contact history and account information are used to resolve your issues as quickly as possible.
  • Personalized Experience: Relevant promotions and offers are provided based on your gaming preferences.
  • Legal Compliance: Required reports are generated in compliance with regulatory authority guidelines.
Commitment: 111bid never sells or rents your information to third parties for advertising purposes.

4 Who Your Data Is Shared With

111bid shares your personal information with third parties only in very limited circumstances and under strict controls. No data is shared outside of the following cases:

  • Payment Processor: Limited financial information is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket to complete transactions. These providers operate under their own strict privacy policies.
  • Game Software Providers: Only the minimum data necessary for third-party game operations is shared. Each provider is bound by a strict confidentiality agreement.
  • Law Enforcement: Information may be disclosed under legal obligation in cases involving court orders, government directives, or money laundering investigations.
  • Technology Service Provider: Limited data is shared with trusted technology partners for server hosting, cybersecurity, and data analytics services.
Important: 111bid never shares your information with marketing companies, advertisers, or any unnecessary third parties.

5 Data Security Measures

111bid protects your information using industry-leading technology and processes. Our security framework is multi-layered and continuously updated.

  • SSL/TLS Encryption: All data transmitted through the website and app is protected by 256-bit SSL encryption.
  • Encrypted Storage: All stored sensitive data is encrypted using AES-256 encryption.
  • Two-Factor Authentication: Two-factor authentication (2FA) is available to help secure your account.
  • Firewall & DDoS Protection: Advanced firewall systems and DDoS protection are active around the clock.
  • Regular Security Audits: Independent third-party security experts conduct regular system audits.
  • Staff Training: All staff receive regular data protection training, and access to information is strictly controlled.
  • Incident Response Plan: A plan is in place to respond quickly to any security incidents and notify affected users.
If you notice any data security issues or suspicious activity, please report it immediately to [email protected]. We will investigate within 72 hours.

6 Cookies & Tracking Technologies

111bid's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Without them, the platform will not function properly.
  • Performance Cookies: Used to analyze which pages receive the most visitors and how long they stay, helping us improve the site.
  • Functional Cookies: Your language preference, theme settings, and other personalisation data are saved.
  • Analytics Cookies: Used to analyze user behavior and improve the platform.

You can manage or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Data Retention Period

111bid retains your information only for as long as necessary. Retention periods vary depending on the type of data:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal & Regulatory Obligations
Transaction Records 7 years Financial Regulations & Tax Audits
KYC Documents 5 years after the end of the relationship AML/CFT Legal Requirements
Support Chat Logs 2 years Service Quality Improvement
Betting History 3 years Responsible Gaming Monitoring
Cookie Data Session end — 1 year Service Improvement & Security

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

8 Your Privacy Rights

As a 111bid user, you have several important rights regarding your own information. We respect these rights and are happy to assist with any request.

  • Right to Access: You can request a copy of the information we hold about you.
  • Right to Rectification: You may request the correction of inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you can request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
  • Right to Data Portability: You can receive your information in a structured, portable format.
  • Right to Object: You can object to the processing of your data for specific purposes.
To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days.

9 Minor Protection Policy

111bid is strictly for individuals aged 18 and above. We do not knowingly collect information from or provide services to minors.

Age is verified at registration, and date of birth is confirmed during the KYC process. If an account is found to belong to a person under 18, it will be closed immediately and all associated data will be deleted.

If you believe a minor is using 111bid, please notify our support team immediately.

10 International Data Transfers

As an international platform, 111bid may sometimes store or process your data on servers located outside Bangladesh. In such cases, we ensure that:

  • All data transfers take place under appropriate security safeguards at all times.
  • Adequate data protection laws exist in the destination country, or contractual safeguards are in place.
  • All third-party partners comply with international data protection standards.

11 Changes to the Privacy Policy

111bid may update this Privacy Policy from time to time. When changes are made, we will:

  • We will publish the updated version on this page and change the "Last Updated" date accordingly.
  • For significant changes, a notification will be sent to your registered email or mobile number.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with the latest policy.

12 Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our dedicated privacy team:

Response Time: 24–48 business hours
Live Chat: Available 24/7
Why 111bid Is Trusted

Your Privacy is Our Priority

We don't just make promises — we actively work to protect your information at every step.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access your data.

KYC Verification System

Identity verification ensures that only genuine users can access the platform, helping prevent fraud and account compromise.

No Data Sales

111bid never sells or rents your personal information to advertisers or third parties — this is our firm commitment.

Minimal Data Collection

Only the data strictly necessary for service operations and legal compliance is collected. No additional information is requested.

Instant Alerts

If any unusual activity is detected on your account, you will be notified immediately by SMS or email.

GDPR-Compliant Policy

Your privacy rights are upheld to the highest standard, in line with international data protection principles under GDPR.

Your Rights

You Are in Full Control of Your Data

At 111bid, you have full control over your personal information.

Right to Access

You can find out what information we hold about you.

Right to Rectification

You may request corrections to inaccurate information.

Right to Erasure

You Can Request That Specific Data Be Deleted

Right to Restriction

You Can Restrict How Your Data Is Processed

Right to Data Portability

You Can Take Your Data With You

Right to Object

You Can Object to How Your Data Is Used

Secure Platform

Play at 111bid with Your Privacy Fully Protected

111bid operates on three core values: protection of personal data, transparent policies, and responsible gaming. Join us today.

Your Data Is Never Sold SSL Secured 18+ Only
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